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Privacy Policy

At FailOverHub ("we", "our", or "us"), we prioritize the privacy and security of our visitors and learners. This Privacy Policy outlines how your personal information is collected, used, and protected when you purchase our digital study guides.

1. Information We Collect

When you purchase digital products on FailOverHub, we collect minimal information strictly required to process your transaction and deliver your PDF file:

• Contact Details: Customer name, email address, and phone number.
• Transaction Details: Payment ID, order ID, purchase timestamp, and transaction amount processed via Razorpay.

2. Payment Security & Encryption

FailOverHub does NOT collect, process, or store your credit/debit card details, UPI PINs, netbanking passwords, or banking credentials. All payments are securely handled by PCI-DSS compliant payment gateways (Razorpay) using 256-bit SSL encryption.

3. How We Use Your Information

We use your collected information exclusively to:

• Instantly issue and deliver your purchased digital PDF study guide.
• Send payment receipts and order status updates.
• Provide customer assistance for order or download inquiries.

4. Data Sharing Policy

We do not sell, rent, or trade customer personal information to third parties or marketing agencies under any circumstances. Information is strictly shared with essential operational partners (e.g. Razorpay for payment verification).

5. Customer Support & Inquiries